Help Center

We process orders between Monday and Friday. Orders will be processed within 2-5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.

Countries We Can Ship To:

Absolutely, we can ship all over the world.

The United States is our main customer, besides this country, we have customers from The United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Thailand, Sweden etc.

THE APPROXIMATE SHIPPING TIME ACCORDS TO EACH COUNTRY:

United States: You can expect your package to arrive in 4-10 working days.

Others: 7-15 working days.

*Please note that these are estimated delivery times only, therefore Pureaisle is not guaranteeing delivery dates.

How to change the shipping information related to an order:

If an order was placed and you need to update the shipping address, please cancel the order and place a new order with the correct shipping address.

Please note that to cancel an order it must be processed within 30 minutes of being placed.